Delivery Policy

What are your delivery charges?

Orders for delivery in the UK and USA will be charged at £3.50, which covers packing and postage.  Any orders outside of the UK and USA will be charged at £5.00. All delivery charges will be shown at checkout, before and after confirmation of your order.

 

When do you deliver?

Delivery will be subject to stock availability but will usually be within 5 working days. If an item ordered will not be delivered within that timeframe you will be contacted by the store team. Deliveries outside of the UK and USA might be subject to customs inspections and can therefore take longer to arrive.

 

Where do you deliver?

We deliver our products World Wide.

 

Can I send things to more than one address?

Unfortunately it’s not currently possible to deliver items to more than one address. Please make a separate order for different addresses, or contact store@charlottegambill.com for a custom order.

 

What if only part of my order has arrived?

If there are any items missing from the order (as detailed in your order confirmation email), please contact our team at store@charlottegambill.com or phone us on 01274-307233, so that we can sort this out for you.

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