What are your delivery charges?
Delivery charges are calculated based on order weight and location. To find out how much delivery will be please head to the check-out page and enter your address.

When do you deliver?
Delivery timescales vary depending on location. UK orders are sent First Class and arrive within 1-2 days of dispatch. Deliveries outside UK are sent via International Economy and often take several weeks due to customs inspections.

Where do you deliver?
We deliver our products World Wide.

Can I send things to more than one address?
Unfortunately it’s not currently possible to deliver items to more than one address. Please make a separate order for different addresses, or contact store@charlottegambill.com for a custom order.

What if only part of my order has arrived?
If there are any items missing from the order (as detailed in your order confirmation email), please contact our team at store@charlottegambill.com or phone us on 01274-307233, so that we can sort this out for you.